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Terms of Service

Updated at: 2024-10-13.

Terms and Conditions for Use of Yozax SMS Advertising Platform

Effective Date: October 13th 2024

Introduction

Welcome to Yozax, an SMS advertising platform that enables businesses to directly target and communicate with potential customers across Europe using SMS campaigns. By using the Yozax platform, you agree to these Terms and Conditions, which outline your responsibilities and the rules governing the use of the platform. Please read these Terms carefully as they form a legally binding agreement between you ("Advertiser" or "You") and Yozax ("We," "Us," or "Our").

1. Overview of Yozax Services

Yozax provides a platform that allows advertisers to create SMS campaigns targeted at a specific audience based on various attributes, including name, city, country, language, and interests. Unlike traditional SMS platforms, Yozax does not expose or provide access to user data such as phone numbers or personal information. Advertisers use alphanumeric sender names for their campaigns, which must be legitimate and accurately represent the advertiser.

2. Advertiser Responsibility

As an Advertiser on Yozax, you are responsible for all content you promote via SMS, including ensuring that it complies with all applicable laws, regulations, and Yozax policies.

2.1. Compliance with Laws and Regulations You must ensure that all advertisements you create and promote comply with the following:

  • Relevant advertising, marketing, and consumer protection laws applicable in your target country and jurisdiction.
  • Regulations concerning the content of advertisements, including but not limited to truth in advertising, data privacy, and anti-spam laws.
  • Any applicable industry standards or codes of conduct regarding marketing communications.

2.2. Sender Name Compliance Advertisers are required to use legitimate alphanumeric sender names for SMS campaigns. The sender name must accurately represent the advertiser and cannot impersonate or mislead recipients. For example, you may not use names such as "Amazon" unless you are authorised by Amazon to do so.

2.3. Compliance with Link URLs and Profile Information Advertisers must ensure that all URLs included in SMS campaigns are functional and direct users to relevant and lawful content. Additionally, if a profile photo is associated with the sender, it must reflect the true identity of the advertiser and adhere to any applicable rules on misleading representations.

3. Geographic Coverage and Targeting

Yozax currently provides coverage for SMS advertising campaigns across Europe. You may only target recipients in the following countries where we currently serve:

  • Austria
  • Belgium
  • Bulgaria
  • Croatia
  • Cyprus
  • Czech Republic
  • Denmark
  • Estonia
  • Finland
  • France
  • Germany
  • Greece
  • Hungary
  • Iceland
  • Ireland
  • Italy
  • Latvia
  • Lithuania
  • Luxembourg
  • Malta
  • Netherlands
  • Norway
  • Poland
  • Portugal
  • Romania
  • Slovakia
  • Slovenia
  • Spain
  • Sweden
  • Switzerland
  • United Kingdom

Please note that any advertisements sent outside of these countries are prohibited and may result in the suspension or termination of your account.

4. Prohibited Jurisdictions and Sanctions Compliance

Yozax prohibits advertisements targeted to, and advertiser accounts located in, jurisdictions subject to comprehensive trade sanctions. These include, but are not limited to:

  • Cuba
  • Iran
  • North Korea
  • Syria
  • Crimea Region of Ukraine
  • Donetsk and Luhansk regions of Ukraine

Advertisers who are located in, or who target recipients in, these regions will not be permitted to create or run campaigns using the Yozax platform. Furthermore, any individuals or entities subject to sanctions may be prohibited from signing up for a Yozax Ads account.

5. Sensitive Events and Service Interruptions

Yozax reserves the right to temporarily pause advertisements during sensitive events that may impact the safety, security, or stability of certain regions. These sensitive events include, but are not limited to:

  • Natural disasters
  • Armed conflicts or civil unrest
  • Political or social upheaval
  • Pandemics or public health emergencies

During such events, Yozax may choose to halt or restrict SMS campaigns either from or to affected regions without prior notice. This action is necessary to maintain the integrity of our services and to comply with international laws and obligations.

6. Account Suspension and Termination

Yozax reserves the right to suspend or terminate your account if you are found to be in breach of these Terms and Conditions or any applicable laws and regulations. Such breaches may include, but are not limited to:

  • Use of false or misleading sender names
  • Targeting prohibited jurisdictions or recipients
  • Failure to comply with trade sanctions
  • Promotion of illegal or harmful content

In the event of account suspension, we will notify you of the breach and provide you with an opportunity to rectify the issue. However, repeated or severe violations may result in permanent account termination.

7. Content Restrictions

Advertisers are strictly prohibited from promoting certain types of content on Yozax, including, but not limited to:

  • Content that promotes violence, hate speech, or discrimination based on race, gender, religion, nationality, or sexual orientation.
  • Adult content, including explicit sexual material.
  • Content that promotes illegal activities, including drug trafficking, fraud, or the sale of counterfeit goods.
  • Misleading or deceptive marketing practices, including false claims or exaggerated promises.

Yozax reserves the right to review and reject any content that it deems inappropriate or in violation of these content restrictions.

8. Intellectual Property

Advertisers must ensure that all content, trademarks, logos, and other intellectual property used in their campaigns are either owned by them or legally licensed for use. Yozax is not responsible for any intellectual property infringement arising from your campaigns.

9. Limitation of Liability

Yozax will not be liable for any indirect, incidental, special, or consequential damages arising out of your use of the platform. This includes, but is not limited to, lost profits, lost data, or business interruption, even if Yozax has been advised of the possibility of such damages.

Furthermore, Yozax will not be liable for any interruptions or delays in service caused by factors beyond our reasonable control, including, but not limited to, technical failures, acts of nature, or changes in regulatory requirements.

10. Amendments to Terms and Conditions

Yozax reserves the right to amend these Terms and Conditions at any time. Any changes will be communicated to you via email or through the platform, and continued use of the platform after such changes constitutes your acceptance of the updated Terms and Conditions.

11. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, you can contact Yozax support at hello@yozax.com or visit our Help Centre at support.yozax.com.

12. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Kingdom, without regard to its conflict of law principles. You agree to submit to the exclusive jurisdiction of the courts located in England, United Kingdom, for the resolution of any disputes arising from these Terms.

Conclusion

By using Yozax, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. Failure to comply with these Terms may result in the suspension or termination of your account, and legal action where applicable.